Patient Services

Patient Services Overview

How to make an appointment?


Please call our customer service team at  (021) 61293000 to arrange the best date 

and time for your visit.

New patient

If you are visiting Raffles Hospital Shanghai for the first time, please arrive 15 minutes

 before your appointment and our customer service will set up the medical file for you. 

Please bring your ID or passport and insurance card and be prepared to answer some

health history questions.

Direct billing


Our hospital provides direct billing services. Please discuss the direct billing options 

available to you with our customer service team.

Coming to the Hospital


200 Yuan Zhao Road, Pudong New District, Shanghai (Qiantan area)

Parking Services

Free parking available at Raffles Hospital Shanghai

24-Hour Hotline
021 6129 3000