Raffles Medical Tianjin Clinic - Customer Service

Patient Services

Patient Services Overview

How to make an appointment?

Please call our customer service team at +86 022 2352 0143 to arrange the best date and time 

for your visit.


New patient

If you are visiting Raffles Medical Tianjin Clinic for the first time, please arrive 15 minutes before your 

appointment and our customer service will set up the medical file for you. 


Please bring your ID or passport and insurance card and be prepared to answer some health 

history questions.


Direct billing

Our hospital provides direct billing services. Please discuss the direct billing options available to you 

with our customer service team.


To make your stay in the clinic a comfortable one, you can expect to enjoy the following facilities 

and services.


Maintenance

Please report any problems in your room to the nurse.

No Smoking

Smoking in the hospital is prohibited by law.




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Coming to the Hospital


Raffles Medical Tianjin Clinic

莱佛士医疗天津诊所


Address: 1/F Apartment Building, Tianjin Yanyuan International Hotel, Zi Jin Shan Road, He Xi District, Tianjin

天津市 河西区 紫金山路 天津燕园国际大酒店公寓楼一层

Tel: +86 22 2352 0143

Email: enquiries_tianjin@rafflesmedical.com


Parking Services

The rear entrance to the clinic accommodates ample parking facilities. The institution extends complimentary parking permits. Kindly verify with the staff on that day.